GENERAL


What size am I in Universal Standard?


Our sizes come in sets of two starting at 00 - 0, and going to 38 - 40.

Click into the product page to find each garment’s unique measurements in the SIZING GUIDE dropdown on the right-hand side of the page.

Our General Sizing Chart can also be found here.

Still not sure of your size? Contact US directly at us@universalstandard.net.


Where do you ship?


For this sample sale we ship domestically across the U.S. and to Canada. If you have any questions, please reach out to us@universalstandard.net.


What are my domestic shipping options?


For this sample sale standard U.S. shipping (7-10 business days if order placed by 12:30pm EST) is $7.


What are my international shipping options?


If you are shipping to Canada, your orders will be shipped via UPS only and you will be responsible for all customs, duties, VAT and/or other clearance fees that you may incur at the time of delivery. If you have any further questions on the international shipping process please contact US at us@universalstandard.net.


What's my order status?


You can confirm the status of your order from the link in your Order Confirmation email.

The status of your order will update from unfulfilled to fulfilled once the order has shipped. Once shipped, you’ll receive a Shipping Confirmation email along with tracking, so you’ll know when to expect your order. Problems or questions with your order? Feel free to reach out to US at us@universalstandard.net.

Problems or questions with your order? Feel free to reach out to us@universalstandard.net as we’re always happy to help out!


What's your return or exchange policy?


We are not offering any returns or exchanges from this sample sale.



Where does Universal Standard manufacture its clothing?


Our clothing and fabrics are manufactured and sourced across the U.S., France, Peru, & China. While we are still a very young company, we have big goals. We believe in ethical working conditions and wages, and choose to work with factories that are able to present certifications from internationally recognized agencies such as Bureau Veritas, WRAP, and Intertek. In addition, our founders personally visit the factories we work with. As Universal Standard continues to grow, so will our ability to engage with factories around the world to ensure safe working conditions and compensation for workers. Global citizenship, and the role organizations play within it, is a responsibility we take seriously. Every year, we put together projects that showcase this on both our site and social channels. So stay tuned, we can’t wait to share these endeavors with you.



CURRENCY


Pricing and currency is displayed in U.S. dollars.


Further Questions?


Please email us@universalstandard.net with any questions you may have.